Patient Registry Rep

Duration - 6 Months, W-2 Contract Role

Location - Irvine, CA

Pay - $23.01 - $24.28

The patient registry representative gathers and verifies patient data and performs data entry (45%)

Key responsibilities:

* Collect missing information from external customers including hospital staff and doctor offices

* Review and evaluate patient and event information received, may gather additional data to determine if event should be forward to the Complaint Department.

* Perform peer auditing of IPR (Implant Patient Registry) data

* Sort and organize incoming mail by date

* Print and mail Implant Patient ID cards

* Respond and answer basic patient registry questions

* Participate in projects and may identify potential improvement opportunities to optimize process for Supervisor review

Qualifications:

* Associate's Degree & 2-4 years of experience required

* Ability to type 55 wpm accurately

* MS Office Suite skills

* Good written and verbal communication and interpersonal relationship skills

* Basic knowledge and understanding of complaint, HIPAA, and GDP regulations

* Basic knowledge of medical terminology

* Good problem-solving skills

* Ability to manage confidential information with discretion

* Strict attention to detail

* Ability to interact professionally with internal customers

* Ability to work in a fast paced environment

* Must be able to work in a team environment, including inter-departmental teams

* Ability to provide feedback in a professional, direct, and tactful manner

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.